LGPD · GDPR
Privacy Policy
Last updated: 28 October 2026
This Privacy Policy explains how Venolora (“we”, “us”, “our”) collects, uses, stores, shares and protects personal data when you visit venolora.com, submit the contact form or interact with our online commercial channels.
We process data transparently, for specified purposes, and on legal bases consistent with Brazil’s LGPD (Law No. 13,709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR — Regulation (EU) 2016/679).
1. Data controller
The controller responsible for personal data collected on this website is Venolora, operating the domain venolora.com.
Privacy and commercial contact channel: Paul Bennett — [email protected].
2. Data we collect
We collect only what is needed to operate the site and respond to B2B commercial enquiries.
- Identity and contact data from the form: full name, business email, company, job title, country, website (optional).
- Commercial context: business model, main requirement, coverage scope (optional) and message.
- Technical browsing data: IP address, device/browser type, pages viewed, timestamps and essential cookie identifiers (and measurement identifiers if consented).
- Language and cookie preferences you select.
3. Purposes and legal bases
We process personal data for the purposes below, under the following legal bases:
- Responding to commercial requests and running the 100% online process (proposal and follow-up by email) — pre-contractual steps / legitimate interests and, where required, consent.
- Operating, securing and improving the site (security, performance, abuse prevention) — legitimate interests and legal obligation where applicable.
- Complying with legal and regulatory duties — legal obligation.
- Non-essential / measurement cookies — only with consent, withdrawable at any time.
4. How we use form data
Information submitted via the contact form is emailed to our commercial team ([email protected]) to evaluate scope and reply with the next online step.
We do not sell contact lists. We do not use your data for unrelated mass consumer marketing.
5. Sharing and processors
We may share data with providers that support site operations and communications (e.g. hosting, email infrastructure, network protection), acting as processors under our instructions with confidentiality and security duties.
We may also disclose data if required by law, court order or competent authority, or to protect the rights, security and integrity of Venolora, users or third parties.
6. International transfers
Venolora operates in a global digital context. Data may be processed or stored on servers outside your country of residence, including cloud and email providers.
Where GDPR or LGPD require additional safeguards for international transfers, we apply appropriate measures (contractual clauses, vendor assessments and access controls).
7. Retention
We keep personal data only as long as needed for the purposes in this Policy, including:
- Commercial enquiries: for evaluation, proposal and any ensuing contractual relationship, plus applicable legal/defence periods.
- Technical and security logs: for security and audit needs, generally for a limited period.
- Cookie preferences: until you change them, clear browser storage, or the cookie expires.
8. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure — including access control, encrypted transport (HTTPS) and environment segregation where applicable.
No system is 100% secure; if a relevant incident occurs, we will take appropriate steps, including notices when legally required.
9. Your rights (LGPD and GDPR)
Subject to applicable law, you may exercise rights such as:
- Confirmation that processing exists and access to data.
- Correction of incomplete, inaccurate or outdated data.
- Anonymisation, blocking or deletion of unnecessary or excessive data.
- Portability, where applicable.
- Information about sharing.
- Withdrawal of consent.
- Objection to processing based on legitimate interests, within legal limits.
- Complaint to a data protection authority (in Brazil, ANPD; in the EU, your Member State authority).
10. Cookies and similar technologies
We use cookies and similar technologies as described in the Cookie Policy. Essential cookies are required for the site to work. Optional cookies depend on your consent.
11. Children
Venolora’s website and commercial services are intended for professionals and businesses (B2B). We do not knowingly collect data from anyone under 18. If we learn of improper collection, we will take steps to delete the data.
12. Changes to this Policy
We may update this Policy to reflect legal, technical or operational changes. The “Last updated” date at the top shows the current version. Material changes may be communicated via a site notice or other appropriate means.
Privacy contact
To exercise rights or ask questions about this Policy, email [email protected] with the subject “Privacy / LGPD / GDPR”. We will respond through the same channel within a reasonable period required by applicable law.